Frequently Asked Questions
Why are your prices so cheap compared to other web design companies?
Other companies take advantage of the average person’s lack of understanding and sometimes charge huge mark-ups. For a business that doesn’t need a $3,000 website but just wants to get their business on the internet with a no bells and whistles website - this can be done quickly and cheaply by using theme-based websites.
I want my site to be number 1 on Google - is that possible?
Despite some claims, no one can guarantee Google rankings. Having said that there are certain elements that can greatly assist the ranking of your site and we offer a comprehensive search engine optimisation service starting from $300.
Does my domain name have to be the same as my business name? And does my chosen domain name affect my Google ranking?
Your domain name can be your business name e.g. “JennysHairSalon.com.au” or it can include your business and location e.g. “JennysHairSalonBendigo.com.au”. For smaller websites targeting a clientele from a particular geographical region, we’ve found that having the location and related keywords in the domain name can be helpful in getting your site to rank higher. When choosing your domain name it is important to balance finding a memorable name that fits in with your branding and also the potential SEO impact.
Can I register more than one domain name?
How many pages can I have on my website?
You can have unlimited pages. We upload the content for the first five for free.
Can I have a blog on my website?
Yes, a blog is an excellent way to build trust with your customers and help you to stand out as an expert in your field. It will also help your Google ranking by driving more traffic to your site which means more potential customers.
Are images/photos for my website included in the package? Can I provide my own images?
Stock images are priced according to the size and type of image and are in addition to the website package cost. You can select any images you like to go onto your website or you can even provide your own as long as they’re the right size, orientation and clarity to make your website look fantastic!
Can I have an image gallery on my website & can I upload images by myself?
Yes you can have a gallery to showcase your work, products or services. Our cost for an image gallery is $150 including upload of 10 images included. You can add more images yourself using the content management system on the website
What is a “theme-based” website?
It is a professionally designed template that can be customised to represent the branding of your business (including logo, letterhead, unique content, colour scheme fonts etc.) This means the layout is already set out and we then modify it so the end product is a professional looking website that’s a high quality product that reflects what your business stands for.
Can I link my website to my social media page?
Definitely! We can integrate your existing social media pages with your new website at a reasonable cost. Check out the Pricing page of our website.
Will you do the graphic design for my site?
Our affordable packages are based on existing themes which are then tailored to the existing branding of your business (logo, colours, fonts, images). This means the layout is already chosen however you will get to select from two different themes we will send you for variety.
What if I want my site professionally designed (custom graphic design)?
Our partner business Vitesse Web Design specialises in full custom designed, high-end websites starting at $1,980. This includes a five page, custom graphic designed site with a content management system. Check out the website www.vitessewebdesign.com.au to see some of our recent premium designs and how they rank on Google.
Does 2Easy do logo design?
Yes, we offer very competitive rates starting from $499 for a standard business logo.
What if I want to retain my current web host or have my website hosted with another provider?
Regarding hosting, we strongly recommend customers host with us as we have a very streamlined and reliable hosting system. When your site is hosted with us, we are able to quickly and easily sort out any issues that may arise relating to the hosting - this is partly why we can offer such affordable website packages. If your website is hosted elsewhere, it will incur additional fees for administration and troubleshooting.
What if there is a problem with my website - do you offer support?
We offer full support during regular office hours by email or phone to assist you with any queries regarding your website.
Are there any “hidden fees or charges” to your package?
All our charges are listed on our website - there are no “hidden fees or charges”!